Our Commitment to Your Privacy:

This privacy policy outlines how we handle and safeguard the information you provide to us. At START EXPRESS LIMITED (HE 138548), owner of the business under the name “Taxi100”, based in Nicosia, 35 Panagias Tinou Street, apartment 303, Strovolos, and working address Strovolos Avenue 120Z, Block A, 2042 Strovolos (hereinafter referred to as the “Company” and/or “Taxi100” and/or “We”), we prioritize the protection of your privacy. Rest assured that any information you provide while using the website and the application of the Company will be used in accordance with the guidelines set forth in this privacy statement. We may periodically update this policy, so we recommend checking this page regularly to stay informed. The effective date of this policy is August 1st, 2023.

Information Collection:

Taxi100 gathers personal data when you engage in the following activities:

  • Making a booking through our online booking portal, the application or through our call center.
  • Registering on through our website.
  • Browsing our website and application.
  • Contacting us via email, phone, social media, or in person.
  • Registering or operating as a driver on behalf of the Company.
  • When you work for the Company.

Types of Information We Collect:

In case you are a client, associate or prospective employee of the Company, the following information may be collected by the Company:

  • First Name and last name.
  • Telephone Number.
  • Email Address.
  • Details related to your transfer, pick up point address.
  • Financial details.
  • Social Insurance number, Tax number.
  • Cookies and Usage Data,

 

How We Utilize Your Personal Data and for what purpose:

The Company is dedicated to maintaining the confidentiality of your data. We will not disclose, share, or sell your data without your consent, except when required by law. We retain your data only as long as necessary for the purposes outlined in this notice. We further process your personal data for the following reasons:

  • To provide services and ensure the smooth execution of your requested service.
  • To fulfill legal obligations for business accounting and tax purposes.
  • To share data with credit reference agencies to prevent fraud.
  • To start working with you as a driver or as an employee of the company.
  • Where the processing it is necessary for our legitimate interest or of a third party and your fundamental rights and interests do not override our interest or those of the third party.
  • Where we have a legitimate interest.

Payments:

We provide paid services within the application. In that case, we use third-party service for payment processing (e.g. payment processor).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy. This payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

Stripe: Please visit their website at: https://stripe.com

 

Your Legal Rights:

As a data subject you have specific legal rights relating to the personal data, we collect from you. The Company will respect your rights and will fully respond to any concerns you have as you address it.

  • Right to be informed – You have the right to be informed about the collection and use of your Personal Data.
  • Right of access – You may ask for a free copy of your Personal Data that is being used.
  • Right of rectification – You may ask to erase or rectify inaccurate or incomplete Personal Data.
  • Right to erasure (right to be forgotten) – You may ask us to erase your Personal Data, as long as there is no justifiable reason for us to continue to do so.
  • Right to restrict processing – You can ask us to restrict the purposes of your Personal Data processing.
  • Right to object to processing – You have the right to object to processing when we rely on a legitimate interest. In such a case we shall stop processing your Personal Data unless we prove that compelling legitimate grounds override your rights and freedoms.
  • Right to data portability – You have the right also ask us to transfer your Personal Data directly to another business.
  • Right to withdraw consent – You may withdraw the consent you have given us at any time.
  • Right to report a complaint – If you have concerns about the way we use your Personal Data, you may contact our Data Protection Officer (DPO), if applicable. You also have the right to report us to the Commissioner of Personal Data Protection through the website www.dataprotection.gov.cy.

 

Sharing and Disclosure of Personal Information:

We do not share or disclose your personal information without your consent, except as specified in this notice or when legally mandated. The Company may engage third-party service providers for business functions, including:

  • Business partners and service providers involved in delivering your requested services.
  • Organizations providing various services to us, such as debt recovery, IT software, server hosting, and more.
  • Third-party Service Providers facilitating transportation services and other features.

Consequences of Withholding Your Data:

While providing personal information to the Company is optional, certain services may not be available without this information. Your data is necessary for us to offer our full range of services.

Cookie Notice:

When you visit our website or application for the first time, you’ll be prompted to accept cookies. A ‘cookie’ is a small piece of data downloaded to your computer or device by a website’s browser. Cookies enhance user experience by storing helpful information, such as shopping cart items or login options. Cookies are crucial for optimal website and application functionality. Most web browsers allow you to restrict or block cookies, but disabling them could affect your ability to use certain features on our website or application or access our services.

Contact Us:

Should you have any questions regarding the Policy, please contact us at: info@taxi100.com.cy . Please include your name and mailing or email address. Or you can contact us via phone at 22-100100/ 99-100100.